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‚ÄčThe participants are Client staff who have responsibility for maintaining some part of the Office 365 infrastructure, but who usually have official duties outside of IT. Realms of responsibility can include SharePoint sites or Exchange mailing lists. They are characterized as people who are somewhat computer literate and/or IT savvy; they may have the ability to share knowledge with others and act as a positive example or even trainer. These include Power Users, Content Managers, and SharePoint Site Owners.