Your need for Office 365 expertise doesn't stop on the day we launch your site. In fact, as people begin using it your immediate need for support and training may be great.
We provide 24x7 1st tier technical support for Office 365 with overnight coverage from our partner Synnex and back-end assistance from Microsoft. What this means is that we're available to assist you any time of day or night if you have issues connecting to or using Office 365 sites or services. Thus, you're always covered for that critical need at an odd and inconvenient moment.
However, there are times when you want MORE out of support than can be expected from a call center at a global corporation. Our experts provide 5x8 support during the business day and engineer, architect, or consulting level services to help keep your Office 365 solutions working for you. Basic or standard support from Liquid Mercury covers the basic needs for services going forward after you begin using Office 365 in a production capacity, and we have a wide array of value-added services that go even farther. We'll be there for you when you need us.