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​​​Possibly the most difficult challenge with Skype for Business setup is the fact that not all DNS hosts support t​he creation of SRV records that are required for optimal configuration. Second to that, there are the problems of bandwidth and support for Quality of Service packets in the “last mile” of Internet connectivity between you and your ISP. While Microsoft recommends an MPLS connection to their network, our experience is this is often unnecessary.

In most cases, once DNS has been configured during the enrollment phase, Skype for Business can be installed on the users’ desktops and it will connect and work without any significant issues. If you do have problems using Skype for Business, we’re available to support you. Let us know if you are migrating from Office Communicator or Lync since this can impact how Skype for Business connects.