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Standard Support (Cloud Solution Provider)

​We may call it Standard Support but you'll get MORE than you'd expect from our regular support package.

Some Benefits:

  • Best-in-class 5x8 support provided by our USA domestic Office 365 and SharePoint experts
  • Overnight 24x7x365 support based in the Philippines
  • Complimentary Cloud Services Evaluation license review and evaluation - $500 value
  • Free licensed copy of CloudPower Premium - worth $576 annually
  • Regular strategy sessions with our SharePoint experts - worth up to $5,616 per year (frequency is based on the number of users)
  • Personalized service you simply can't get elsewhere
  • Best of all, the price of Office 365 stays exactly the same

Included in Standard Support:

  • ​Full Service Billing and License Support: Add and remove licenses from Office 365 Subscription with just an email or phone call. Call us and ask a question about your bill at any time, and talk to a live person right away.
  • Break/fix Support for Office 365: Any problem that you're having with Office 365 services can be addressed through Liquid Mercury, including any desktop connectivity problems from computer running applications licensed through Office 365.
  • All benefits provided in Basic Support

Of course, we have a variety of services that go even farther. Ask us about Admin OnDemand 365, HelpDesk Plus 365, our Jump Start packages, or Advanced Support if you have needs beyond what standard support provides.

To be eligable for Standard Support, you must be purchasing Office 365 from Liquid Mercury rather than Microsoft or some other supplier. If we helped you m​igrate after January 2016, chances are you're already enrolled in Office 365 Standard Support. If you aren't sure, please feel free to ask us.