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KB-CP160002

Last modified at 2/5/2016 5:43 PM by Thomas Carpe

Fix: "The System Administrator has set policies to prevent this installation"

Summary:

Some versions/editions of Windows do not allow the user to install directly from MSI packages. There are a couple ways to work around this limitiation.

 

Description of Issue:

When you try to install the MSI, especially on Windows Server, you may get the above mentioned error.

 

Solution 1:

You can launch a command line as the administrator and run the following command.

 

msiexec  /a "LiquidMercury.CloudPower.Setup.msi"

 

Note the above file name may be different based on the exact file/version that you downloaded from the CloudPower web site.

 

Solution 2:

You can use the attached registry import file to turn off the disabled MSI setting. Afterwards, the install should work without a reboot.


WARNING: Modifying the registry can be dangerous and you should not try it unless you're an experienced IT professional and know what you're doing. Proceed at your own risk.

 

KB-CP160002-FixMSIDisable.reg


If you prefer to modify the registry by hand, these are the contents of the file:

 

Windows Registry Editor Version 5.00

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]

"DisableMSI"=dword:00000000

 

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